In the era of e-commerce, most products and services are purchased online.
UI is the user interface that refers to the visual design of the website while UX stands for user experience. Both are different from each other.
Websites with good UI/UX leave a better impression and repeat business, than sites with poor UI and UX.
At times shopping online may be confusing as well as frustrating.
No matter how good your products and services, your customers will not stay on-site if the UI and UX are not up to the mark.
It is important to invest in a good UI and UX for your e-commerce site if you want to impress visitors as well as generate repeat business.
The website should be designed such that visitors can easily navigate the site on their own as well as feel comfortable shopping. The visual interface should be well designed as well as organized. If the visitor should seek information it should be supplied efficiently as well as effectively.
The page should load quickly. Visitors are likely to abandon pages that take a long time to load. The former prefer fast loading sites as nowadays people either don’t have the time or lack the patience to wait for a page to load. The design of the website should be responsive such that it can be easily browsed on all devices particularly mobile devices.
The shopping experience should be seamless, easy to understand, fast, and convenient. Many visitors abandon shopping carts if they find the shopping and payment process difficult or inconvenient.
A superior UI and UX ramps up the time visitors spend on a site. If the UI and UX are unique and convenient, it will interest and impress visitors resulting in much more traffic to the site.
The target is to make visitors feel comfortable shopping and to earn their trust as well as make an emotional connection.
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